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Navigate to Main Menu > Practice Management > Documents > Remits
Remits provide claim processing details and payment advice information for each payment cycle.
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Missing or Incorrect Remits? The Dental Hub displays everything provided to us by the Payer for whom you are searching. If you’re not finding the data you’re looking for please contact the Payer directly to resolve any issues with missing or incorrect remit information. The Dental Hub support team can’t help with anything that you’re not finding.
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Navigate to Main Menu > Practice Management > Documents > Primary Care Reports
These reports show members assigned to your practice for primary care coordination, including dental home and medical home programs.
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If reports load slowly, verify that Practitioners are only associated with Locations where they actually work. This improves report performance and accuracy.
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Navigate to Main Menu > Practice Management > Documents > Payer Documents
These are Payer-specific documents uploaded directly by individual Payers. Documents only appear if Payers have posted them to the Dental Hub.
The Dental Hub displays all documents provided directly by Payers. We do not control or determine which documents are made available.
Can't find what you're looking for? Contact the Payer directly, as they manage all document uploads and availability.
Please note: The Dental Hub support team cannot assist with questions about missing documents or explain Payer document policies, as these decisions are made entirely by the Payers themselves.